Support & enrollment for VITON EDUCATION

Version: 1.0.0
Table of contents

Getting started

To begin, create or sign in with VITON ID. Your Education profile uses the same identity across VITON13 services (news, bonuses, store, and support). After sign-in, submit an application and wait for approval.

Quick checklist
• Use one verified email address
• Complete your basic profile (name + country)
• Prepare essay (1300 words) + portfolio link(s)

Application (essay + portfolio)

VITON EDUCATION uses an application model to keep the learning environment focused and high-signal. Your application should prove intent and execution—not perfection.

Essay — 1300 words
Include: your goals, what you want to build, why now, and what discipline system you will follow for 90 days.
Portfolio
Add 2–10 proof items: finished work, projects, designs, videos, articles, sales pages, prototypes, or any output that shows you finish.
Recommended format: one page with links, short captions, and what result each item achieved.

Contract terms

Access to the Education Center implies agreement with the contract terms. These terms protect the community: confidentiality of materials, respectful behavior, and honest use of resources.

  • Do not redistribute private materials (courses, templates, internal docs).
  • No harassment, hate, threats, or manipulation—zero tolerance.
  • No spam or fake credentials in applications or portfolios.
  • Respect deadlines and team agreements when you join group tracks.
Important
If contract requirements are violated, access may be limited or removed to protect the learning environment.

Payments & receipts

Some tracks may require a paid enrollment. Payments are attached to your VITON ID profile to keep access consistent across devices. If you paid but still cannot access the program, follow the troubleshooting steps below.

1
Confirm you used the same email as your VITON ID account.
2
Refresh and sign out / sign in again (sometimes access sync needs a reload).
3
If the issue continues, email support with your receipt details.

Account & access issues

Most access problems are caused by identity mismatch (different email), unverified profile, or pending approval. Use the quick fixes below.

I can’t sign in with VITON ID
Check your email spelling, then try password reset. If you no longer have access to the email address, contact support.
My application status is “Pending”
Pending means the review is not finished. Ensure your essay meets 1300 words and your portfolio includes real proof items.
I was approved but content is locked
Sign out and back in, then hard refresh the page. Confirm you are using the same VITON ID account that was approved.
I want to update my portfolio after submission
Prepare an updated link and email support with the new portfolio. Include your account email and submission date.

Teams & community rules

Team tracks are designed for execution. To keep quality high, we use simple operating rules: clear roles, weekly goals, and honest communication. If you can’t meet deadlines, communicate early.

How to succeed in teams
• Pick a role you can deliver (design, sales, product, ops)
• Commit to a weekly output (not just “ideas”)
• Share progress publicly and request feedback
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