Change your password from account settings

When you are signed in and know the current password, change it in cabinet settings. Use recovery if you have forgotten it.

What you need

  • An active V13 ID session
  • Current password and a different new password of 8–128 characters
  1. Open cabinet settings

    Open your cabinet and select Settings in its menu. Find the password form.

  2. Fill in all three password fields

    Enter the current password, the new password and its confirmation. The new passwords must match and differ from the current one.

  3. Save and sign in again

    Select Change password and wait for confirmation. After a successful change you must sign in again with the new password. If the current password is rejected, use recovery.

Repeated failed attempts can be limited. Follow the retry message and do not keep submitting the same incorrect password.

Last checked: 9 September 2026

Was this helpful?

Still stuck?

Tell support which step stopped you and what you saw. Never send passwords, verification codes or full payment-card details.

Contact support