Check a TraceTag
Open Old Money Passport and enter the exact tag identifier printed on the product record.
← VITON HELPAuthenticity and ownership
Old Money Passport support
Check TraceTag records, product authenticity, ownership status, and private item history.
Guided solutions
Tag is not found
Check ambiguous characters and spacing. Contact support with a clear product photo if the record remains unavailable.
Transfer ownership
Ownership changes require a reviewed support request and proof of the current product record.
Quick answers
Does Passport replace proof of purchase?
No. Keep the original receipt and order information.
Can a Passport record be edited publicly?
No. Sensitive authenticity records are controlled by authorized staff.
Still need help?
Send the support desk the account email, relevant order number, and a short description. Never send a password or verification code.