Submit a store order request
Checkout collects your selection and contact details so the order can be reviewed. Sending the form creates an order request; the current checkout does not charge a card or initiate payment.
What you need
- Items in your bag
- Email, full name, phone and delivery address
Review the bag
Check the product variants and quantities. If you want the request associated with your V13 ID, sign in before submitting, then check the contact fields again.
Complete delivery details
Enter your email, first and last name, phone, street address, city and postal code. Choose the correct country. ALL TOYS currently allows the United States and Spain; Optolider allows Russia. Available country choices depend on the items.
Review delivery and payment
Choose the displayed delivery option. Shipping is quoted after address review. Ordinary store checkout lets you request a payment route; supplier checkout arranges the route after stock, freight and the final total are confirmed. A promo code is submitted for review.
Send once and save the number
Submit the form and wait for the order-created confirmation. Save the V13- order number. Use the contact buttons on that confirmation, or the account conversation link when available, to continue.
Payment-button wording does not mean payment has succeeded. Confirm the final amount and payment instructions before paying.
If it doesn't work
The form cannot create the order
Check required fields and supplier or country restrictions first. If the error remains, contact support with the page and error text. If you already received a number, include it instead of creating another request.
Last checked: 9 September 2026
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